Frequently Asked Questions
For purchasing or gallery inquiries, please contact James Andrew Greco at jamesandrewgrecoart@gmail.com, or by calling (585)224-6029. Scroll down to see Frequently Asked Questions.
Q. If I do not live in the immediate area, or cannot come to the studio, is there any way to get a better perspective of the piece I am interested in purchasing?
A. Yes. We can either connect through a zoom meeting, and/or I can send a video to your email giving you a detailed look at the work, as well as all pertinent information. i.e., size, price etc.
Q. When I purchase a painting, by what means will it be delivered if I do not live in the area?
A. Each piece is professionally crated, insured, and shipped by a selected carrier. If you are within 200 miles, arrangements can be made for delivering the work myself. Pricing is dependent upon the size of the work, distance to be sent, or if I deliver personally. All expenses will be worked out prior to delivery.
Q. Can I visit the studio at any time?
A. The studio is open by appointment only. Appointments can be made Tuesday through Saturday between the hours of 11:00 AM - 6:00 PM. The studio is closed on Sunday and Monday.
Q. What methods of payment do you accept?
A. All major credit cards are accepted, as well as checks, and cash. Zelle, PayPal, and Venmo are also acceptable. If payment is made using a check, the painting will be delivered once the check clears. A painting can be held with a deposit, but the deposit will not be refundable after 30 days. A payment plan can be set up for a period of 90 days, utilizing three monthly installments., If no payments are made after the first 30 days, the first installment will be considered a deposit, and is not refundable.
Q. What mediums are used in your paintings/?
A. All paintings are done in oil, on either canvas, panel, or wood. There are several pieces which are mixed media, consisting of oil on paper, on canvas, or oil on paper, on panel, or oil on paper, on wood. All specifics will be provided at the time of inquiry.
Q. Are prints available for any of the paintings?
A. Yes. Prints can be made for any available works. Price will be dependent on size, and cost of shipping.
Have any additional questions or comments? Please email jamesandrewgrecoart@gmail.com or reach out below and we’ll get back to you within 1-2 business days.